Privacy policy

Last updated 14 November 2026

Who is responsible for your data

Longevity Bros Limited, Hong Kong company no. 81137121, Flat 2304, 23/F, Ho King Commercial Centre, 2-16 Fa Yuen Street, Mong Kok, Hong Kong. Contact: support@longevity-bros.tech.

What we collect

• Request and order details: your name, email address, country, delivery address and what you tell us in your request.
• Intake information: what you share about your goals, routine and existing data so that we can write your build spec.
• Device data: measurements from your device that you choose to share with us for calibration and revisions.

Why we use it

We use your data to answer your request, to design and deliver your device and software, to provide support and revisions, and to meet our legal and accounting obligations. We do not sell your data and we do not use it for advertising.

Wellness and body data

Intake information and device data can reveal information about your health. We process this only with your explicit consent, and you can withdraw that consent at any time.

Who we share it with

We share data only with providers that help us run the service: website and email hosting, payment processing and couriers. They may use it only to provide that service to us.

How long we keep it

We keep request details for 12 months if no order follows. We keep order records for as long as the law requires, and intake and device data for as long as you use our revision service, unless you ask us to delete it sooner.

Your rights

You can ask for a copy of your data, ask us to correct or delete it, object to our use of it, or ask for it in a portable format. Write to support@longevity-bros.tech. If you live in the EU or the UK you can also complain to your data protection authority.

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